Service Operations Manager

Stark TechFalconer, NY
$93,007 - $124,009

About The Position

The Service Operations Manager must have the ability to ensure high-level customer satisfaction and company profitability through customer consultation, technician leadership, service sales and coordination.

Requirements

  • Bachelor's degree in Mechanical Engineering, Electronics, Electrical Engineering or Information Technology.
  • At least five (5) years' experience working with mechanical and/or control systems.
  • Advanced knowledge of the construction or HVAC industry, control theory, automatic temperature controls, building automation systems and other building sub-systems required.

Nice To Haves

  • Three (3) years' supervisory experience.
  • Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e. LON, BacNet, etc) preferred.

Responsibilities

  • Ensure high-level customer satisfaction and company profitability through customer consultation, technician leadership, service sales and coordination.

Benefits

  • Market Leading Medical Benefits
  • comprehensive medical, dental, and vision coverage
  • generous employer HSA contributions
  • paid time off
  • a 401(k) with employer match
  • wellness programs
  • career development opportunities
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