Service & Modernization Superintendent

Otis•Green Bay, WI

14d

About The Position

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a talented new equipment Field Leader to take responsibility for the leadership and management of Service/Repair projects/Modernization/New construction (New equipment) to support the Green Bay market. Service - On a typical day you will: Ensure field employee safety and quality of service in your territory Plan, organize, and manage service field activities to ensure that these activities meet customer needs and company standards Ensure effective and efficient allocation of available resources such as manpower and materials Conduct field education training with field workforce Improve efficiencies, managing route schedules and callback rates Understand how to provide technical support to field staff, either self-provided or redirected to other experts Authorize repair orders and tracking completion Lead change toward better efficiency and communication Additional responsibilities: New Equipment & Mod - On a typical day you will: Direct, supervise, and lead the performance of field operations for the New Equipment & Modernization projects Supervise construction mechanics and installation teams Achieve all financial performance targets including profit and working capital Conduct field education training ensuring that we create and maintain a safe working environment Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans Coordinate all material deliveries and issuing purchase orders Develop and maintain professional and productive relationships with co-workers, field employees, clients, state & local authorities, and others in contact with the job Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies Accurately analyze situations and assist in developing contingencies for estimates Administration and interpretation of contract writing and will perform customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage

Requirements

A high school education is required; BA/BS degree preferred or equivalent relevant work experience (at least 7 years)
You have experience with the elevator and building trades
Safety is your top priority
You have excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment
You are self-reliant, with strong computer and organizational skills and business acumen

Responsibilities

Ensure field employee safety and quality of service in your territory
Plan, organize, and manage service field activities to ensure that these activities meet customer needs and company standards
Ensure effective and efficient allocation of available resources such as manpower and materials
Conduct field education training with field workforce
Improve efficiencies, managing route schedules and callback rates
Understand how to provide technical support to field staff, either self-provided or redirected to other experts
Authorize repair orders and tracking completion
Lead change toward better efficiency and communication
Direct, supervise, and lead the performance of field operations for the New Equipment & Modernization projects
Supervise construction mechanics and installation teams
Achieve all financial performance targets including profit and working capital
Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans
Coordinate all material deliveries and issuing purchase orders
Develop and maintain professional and productive relationships with co-workers, field employees, clients, state & local authorities, and others in contact with the job
Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
Accurately analyze situations and assist in developing contingencies for estimates
Administration and interpretation of contract writing and will perform customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage

Benefits

The chance to work for an industry-leading brand with an historic legacy.
A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program.
We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
Enjoy three weeks of paid vacation, along with paid company holidays.
We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
Life insurance and disability coverage to protect you and your family.
Voluntary benefits, including options for legal, pet, home, and auto insurance.
We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
Pursue your educational goals with our tuition reimbursement program.
Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.