Service Millwright

KSB Company•Fort McMurray, AB

2d•Onsite

About The Position

KSB SupremeServ by KSB GIW, Inc. is seeking a Service Technician II to join their Fort McMurray Service Centre team. This role involves independently inspecting, troubleshooting, overhauling, and repairing stationary industrial machinery and mechanical rotating equipment, such as centrifugal pumps and speed reducers. The Service Technician II will also serve as a technical resource, supporting quality assurance, continuous improvement, and customer-facing technical resolution efforts for GIW supplied and serviced equipment.

Requirements

5+ years of hands-on experience in the inspection, rebuild, and repair of rotating equipment in an industrial service environment.
Strong working knowledge of GIW pumps, components, tolerances, and assembly procedures.
Proven mechanical and technical problem-solving skills with the ability to diagnose non-routine issues.
Proficient in Microsoft Office applications (Word, Excel, etc.) for documentation and reporting.
Strong written and verbal communication skills, including the ability to communicate technical information to internal and external stakeholders.
Highly organized, detail-oriented, and capable of working independently as well as collaboratively in a team environment.
Demonstrated ability to read, interpret, and apply engineering drawings, layouts, and parts documentation.
High School Diploma or equivalent (required)

Nice To Haves

post-secondary mechanical or technical training (preferred)
Red Seal Millwright Journeyman Certification (preferred)

Responsibilities

Demonstrates and promotes safety, environmental stewardship, and housekeeping as the top priority at all times; ensures compliance with all company safety policies, procedures, and standards.
Independently interpret and apply blueprints, diagrams, schematics, and technical documentation to verify work procedures and diagnose complex equipment issues.
Lead equipment inspections and ensure rebuild Bills of Material (BOMs) and Repair Scopes are accurately developed and communicated to support quoting, planning, and scheduling activities.
Develop, review, and refine technical work instructions and service procedures to improve consistency, quality, and efficiency within the Fort McMurray Service Centre.
Establish and maintain detailed inspection, measurement, and final test documentation for rebuilt equipment; ensure adherence to documentation requirements for all rebuilds.
Manage inspection tooling inventory, establish calibration intervals, and coordinate calibration activities to maintain measurement accuracy and compliance.
Prepare non-conformance reports, participate in root cause analysis, and collaborate with internal teams to implement corrective and preventive actions.
Perform final quality inspections on internally rebuilt and externally outsourced equipment to verify compliance with GIW standards and customer specifications.
Act as a technical liaison when meeting with customers and suppliers to resolve quality, reliability, and performance-related issues.
Support sales and service initiatives by traveling independently or with sales personnel to customer sites to provide technical expertise to operations, maintenance, and reliability teams.
Mentor and provide technical guidance to less experienced technicians as required.
Perform other duties as assigned by management in support of operational objectives.