SERVICE MANAGER

Cascade Residential Servi • Gainesville, FL

11d • $80,000 - $95,000 • Onsite

About The Position

This is a leadership opportunity for an experienced HVAC Service Manager to lead the next phase of the company's success. The role involves guiding technicians, strengthening performance, elevating customer experiences, and building a high-performing service department. The Service Manager will work closely with leadership to drive results and shape a positive, professional culture.

Requirements

• Experience as an HVAC Service Manager
• Ability to lead and support a team
• Familiarity with ServiceTitan for managing schedules and job flow
• Understanding of pricing, parts management, and warranty execution
• Ability to partner with sales and install teams

Nice To Haves

• Experience in the HVAC industry
• Strong leadership skills
• Team-first culture mindset
• Vision for building a service department

Responsibilities

• Leading and supporting a team of HVAC service technicians
• Managing schedules and job flow using ServiceTitan
• Driving accountability, efficiency, and service excellence
• Ensuring top-tier safety standards and quality control
• Coaching, mentoring, and developing your team
• Supporting pricing, parts management, and warranty execution
• Partnering with sales and install teams to maximize success

Benefits

• Competitive pay
• Performance bonuses
• Company truck
• Fuel card
• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid time off
• Holidays
• Clear growth path
• Leadership support
• Employee assistance program
• Employee discount
• Flexible spending account
• Health savings account
• Life insurance
• Professional development assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed