SERVICE MANAGER- CDJR PALM COAST
About The Position
Hanania Automotive Group is seeking a motivated, results-driven Service Manager to lead our Hanania CDJR service department. If you excel at coaching teams, improving processes, and delivering exceptional customer experiences, this is your opportunity to lead a high-performing service operation in a supportive, family-owned environment. Why You'll Love it- The Hanania Advantage Where your leadership and expertise are recognized and rewarded. Your Role in Hanania's Service Department Excellence Lead, mentor, and motivate service advisors and technicians Ensure a smooth, efficient workflow in the service department Monitor and improve service KPIs, productivity, and customer satisfaction Oversee scheduling, workflow, and process efficiency Collaborate with sales and management to optimize operations and revenue Maintain compliance with all safety, state, and federal regulations
Requirements
- 5+ years of service management experience in an automotive dealership
- Proven track record leading, coaching, and motivating service teams
- Strong understanding of service department operations, workflow, and KPIs
- Exceptional customer service and problem-solving skills
- Detail-oriented with the ability to manage multiple priorities in a fast-paced environment
- Solid knowledge of automotive repair processes and compliance standards
- Ability to collaborate with sales, parts, and management to drive results
- Valid driver’s license with clean driving record
- Must be able to pass pre-employment screen (background & hair follicle drug test)
Responsibilities
- Lead, mentor, and motivate service advisors and technicians
- Ensure a smooth, efficient workflow in the service department
- Monitor and improve service KPIs, productivity, and customer satisfaction
- Oversee scheduling, workflow, and process efficiency
- Collaborate with sales and management to optimize operations and revenue
- Maintain compliance with all safety, state, and federal regulations
Benefits
- Competitive compensation + performance incentives
- Health, dental & voluntary benefits starting the month after hire
- 401(k) retirement plan with match after 1 year of employment & retirement programs
- Ongoing leadership training and career growth opportunities
- Family-owned culture with a supportive, collaborative team
- Access to top-of-the-line vehicles
- Employee discounts on vehicles, parts & service
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
