SERVICE ADVISOR- CDJR Palm Coast

Hanania Automotive Group•Jacksonville, FL

About The Position

SERVICE ADVISOR – NEW HANANIA CDJR DEALERSHIP! Hanania Automotive Group • Family-Owned • Customer-Focused • Fast-Paced Team Hanania Automotive Group is expanding, and we’re looking for a friendly, organized, and proactive Service Advisor to join our new dealership. If you love helping customers, thrive in a fast-paced environment, and want to grow in a supportive, family-owned company, this is the role for you. Experience The Hanania Advantage Where your expertise and energy are recognized and rewarded.

Requirements

Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels.
Goal-Oriented: Ability to set and achieve sales and performance goals.
Adaptability: Thrive in a fast-paced environment with multiple priorities.
Communication Skills: Strong interpersonal skills and effective communication abilities.
Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology.
A valid driver's license.
Must pass background check and hair follicle drug screen.

Responsibilities

Greet customers and create an outstanding first impression
Schedule, track, and manage service appointments efficiently
Communicate service needs, estimates, and timelines clearly to customers
Coordinate with technicians to ensure repairs and maintenance are handled accurately
Build strong customer relationships and ensure satisfaction throughout the service process
Support a clean, organized, and efficient service drive and shop environment