Service Manager - Waterford

Jigsaw • Waterford, MI

1d • $53,722 - $78,220 • Onsite

About The Position

Jigsaw is seeking a dynamic Service Manager to join their leadership team in Waterford. This role is crucial for ensuring the safe, effective, and impactful delivery of youth mental health services and programmes. The Service Manager will play a pivotal role in shaping the future of mental health services for young people in the community. This is a full-time, permanent position based in their new service in Waterford City, anticipated to commence during the summer period, with a start date no earlier than July, subject to the readiness of the premises.

Requirements

• 3+ years of management experience in health, social care, education, or the non-profit sector.
• A third level qualification (bachelor's degree and/or equivalent) in a business, health (including mental health), community development, education, or social science related area. Years of management experience may be considered in place of formal qualifications.
• Three years’ experience managing a team in a human service delivery context.
• Proven expertise in developing small local budgets, implementing financial procedures and operational plans.
• Strong interpersonal skills, emotional intelligence, and a collaborative approach.
• A clean driving license and flexibility for occasional evening/weekend work.

Responsibilities

• Collaboratively plan and implement strategies for clinical service delivery, youth mental health promotion, and youth participation, ensuring alignment with local and national priorities.
• Lead the team jointly with the Clinical Manager, contributing to decision-making and creating a cohesive, compassionate culture within the service.
• Manage day-to-day operations, including local budget management, overseeing efficient processing of referrals and scheduling of appointments for young people, data analysis, and performance evaluation, while ensuring adherence to risk management and compliance policies.
• Build and sustain relationships with external stakeholders, ensuring the promotion of the service and youth mental health, seamless referral pathways and strong service integration.
• Oversee participatory structures like the Youth Advocate Programme and with the youth and community engagement worker, manage a community programme to promote mental health awareness and engagement.

Benefits

• Competitive salary: €53,722- €78,220 , based on experience.
• 25 days’ annual leave, plus public holidays and 1.5 company days.
• Defined Pension Contribution Scheme: Up to 10% employer and 5% employee contribution
• 10% Discounted Health Insurance.
• Financial support for professional development.
• Comprehensive annual CPD schedule
• Flexible working arrangements, travel pass, and bike-to-work schemes.
• A role where your work directly impacts the mental health of young people.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees