SERVICE MANAGER
About The Position
Service Manager Florence Toyota Leadership Opportunity | Culture-Driven | High-Impact Role Are you a driven, results-oriented leader with a passion for delivering exceptional customer experiences? Florence Toyota is looking for a Service Manager to lead our service department with energy, accountability, and a guest-first mindset. If you thrive in a fast-paced dealership environment and know how to motivate a team while driving performance—we want to meet you! 🌟 What You’ll Do Lead and develop a high-performing service team (advisors, technicians, support staff) Drive service department profitability, efficiency, and customer satisfaction Ensure a guest-first experience from write-up to delivery Monitor KPIs, workflow, and productivity to meet and exceed goals Coach, train, and mentor team members to grow their careers Maintain compliance with dealership policies, safety standards, and manufacturer expectations Partner with leadership to build a positive, fun, and engaging culture 💰 What We Offer Competitive pay + Annual Bonus Structure Full Benefits Package (Medical, Dental, Vision) 401(k) with Company Match Paid Time Off Ongoing training and career growth opportunities Monthly employee recognition & team-focused culture A positive, fun, family-oriented work environment 🚀 Why Florence Toyota? At Florence Toyota, we believe when we take care of our people, our people take care of our guests. You’ll be part of a leadership team that values culture, accountability, and growth—where your impact truly matters. 👉 Ready to lead, inspire, and grow? Apply today and take your career to the next level with Florence Toyota. Qualifications✅ What We’re Looking For Previous Service Manager experience in an automotive dealership Toyota experience preferred Strong leadership, communication, and problem-solving skills Proven track record of driving performance and team engagement Ability to manage multiple priorities in a fast-paced environment Passion for delivering top-tier customer service
Requirements
- Previous Service Manager experience in an automotive dealership
- Strong leadership, communication, and problem-solving skills
- Proven track record of driving performance and team engagement
- Ability to manage multiple priorities in a fast-paced environment
- Passion for delivering top-tier customer service
Nice To Haves
- Toyota experience preferred
Responsibilities
- Lead and develop a high-performing service team (advisors, technicians, support staff)
- Drive service department profitability, efficiency, and customer satisfaction
- Ensure a guest-first experience from write-up to delivery
- Monitor KPIs, workflow, and productivity to meet and exceed goals
- Coach, train, and mentor team members to grow their careers
- Maintain compliance with dealership policies, safety standards, and manufacturer expectations
- Partner with leadership to build a positive, fun, and engaging culture
Benefits
- Competitive pay + Annual Bonus Structure
- Full Benefits Package (Medical, Dental, Vision)
- 401(k) with Company Match
- Paid Time Off
- Ongoing training and career growth opportunities
- Monthly employee recognition & team-focused culture
- A positive, fun, family-oriented work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
