Service Manager

Ginkgo Residential•Charlotte, NC

20d•Onsite

About The Position

The Service Manager is responsible for effectively initiating and managing the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance as well as the make-ready process in a manner consistent with the property’s operational objectives.

Requirements

Effectively initiate and manage maintenance processes
Manage corrective, preventative, routine, emergency, and cosmetic maintenance
Manage the make-ready process
Direct and supervise daily activities of the service team
Plan and prepare work schedules
Assign tasks, delegate work, and review work for accuracy and timely completion
Coordinate and oversee sub-contractor work
Ensure make-ready repairs and services are completed correctly and on schedule
Work within budgetary guidelines
Determine the need for sub-contracted work
Assist with vendor bidding process
Place orders with supply companies
Code and add notes for invoices
Enter POs in Ops
Perform regular property inspections
Perform preventive maintenance in units

Responsibilities

Directs and supervises the daily activities of the service team
Plans and prepares work schedules, assign tasks, delegates work, review work for accurate and timely completion.
Coordinate and oversee all work by sub-contractors - ensure that all make-ready repairs and services are completed correctly and on schedule.
Understand and work within budgetary guidelines, staffing and other relevant data to determine and make solid decisions regarding the need for sub-contracted work.
Assist with the bidding process for vendors
Place orders with supply companies for supplies, code and add notes for invoices and enter Pos in Ops
Perform regular property inspections and preventive maintenance in units