Restaurant Service Manager

Taco BoyCharlotte, NC
Onsite

About The Position

Taco Boy is seeking a high-energy, systems-minded Service Manager to lead their team, build a positive and collaborative culture, and ensure every guest has an unforgettable experience. Taco Boy emphasizes people, personality, drive, and dedication, offering competitive pay, growth opportunities, and a full suite of benefits. They are passionate about training and development to grow strong leaders.

Requirements

  • 2–5 years of high-volume, full-service or casual restaurant management experience
  • A track record of strong leadership and a passion for developing people
  • Calm, upbeat energy even under pressure
  • Solid understanding of P&L, labor and cost control, and inventory systems
  • Experience writing schedules and running effective pre-shifts
  • Strong organizational, communication, and time-management skills
  • Reliable transportation
  • Ability to be on your feet for up to 8 hours per shift
  • Ability to lift and moderately carry moderately heavy items

Nice To Haves

  • BOH/kitchen management experience

Responsibilities

  • Lead daily service operations with confidence, clarity, and charisma
  • Coach, mentor, and grow team members through hands-on training and feedback
  • Drive excellence in hospitality—every shift, every guest
  • Manage staffing, scheduling, inventory, and financial performance
  • Support seamless communication between service and culinary teams
  • Create a vibe that’s welcoming, upbeat, and on-brand for Taco Boy

Benefits

  • Competitive salary
  • Opportunity for advancement
  • Training & development
  • Health, dental, and vision insurance
  • Paid time off
  • Flexible schedule
  • Monthly meal comp at all Taco Boy locations
  • Opportunities to travel for R&D
  • Ongoing professional development and training
  • Emergency financial assistance (for part-time employees)
  • Volunteer day incentives (for part-time employees)
  • Restaurant discounts (for part-time employees)
  • Tuition reimbursement
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