Service Manager | Philadelphia, MS (36467)
Stribling Equipment•Philadelphia, PA
•Onsite
About The Position
Stribling Equipment, LLC is seeking an experienced Service Manager to lead their talented team and deliver exceptional support to customers. This role involves leading and scheduling shop and field service work, supporting Service Technicians, managing work orders and performance goals, overseeing budgets and P&L accountability, building customer relationships, coordinating with John Deere, and acting as the site safety coordinator. The position includes a 90-day training program covering various aspects of dealership operations and customer service.
Requirements
- Experience in the agricultural or construction equipment industry (preferred)
- Bachelor’s degree in Business, Agriculture, Construction, Forestry, or related field; equivalent experience considered
- Strong business and mechanical knowledge
- Proven leadership, time management, and organizational skills
- Excellent interpersonal and communication skills
- Ability to build strong customer and team relationships
- Proficiency with Microsoft Office and web-based applications
Responsibilities
- Leading and scheduling shop and field service work
- Supporting Service Technicians with resources and guidance to maximize efficiency
- Managing work orders, records, and performance goals
- Overseeing budgets, forecasting, and P&L accountability
- Building strong customer relationships through communication and service excellence
- Coordinating with John Deere on programs, warranties, and product support
- Acting as the site safety coordinator to ensure a safe and productive environment
Benefits
- Competitive compensation and incentives
- John Deere certification opportunities
- Climate-controlled work environment
- In-house training and ongoing development
- Advancement opportunities across all Stribling locations
- Medical, Dental, and Vision Insurance
- Company-paid Short- and Long-Term Disability Insurance
- 401(k) with company match
- Company-provided uniforms and promotional clothing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
