Service Manager
Morgan Properties•Rosedale, MD
•Onsite
About The Position
Advance your maintenance career with Morgan Properties – Where Growth and Opportunity Await! Now hiring a Service Manager in Rosedale, MD! We are seeking a hands-on, experienced Service Manager with a "Whatever It Takes” approach to lead maintenance operations at our Cherry Tree 100-unit community. In this full-time role, you will ensure the physical integrity of the property meets company standards and all applicable laws while driving team performance and resident satisfaction.
Requirements
- Strong, well-rounded maintenance experience with leadership capability
- Proven ability to manage work orders, scheduling, inventory, and daily property operations
- Hands-on experience with PTAC HVAC systems (required)
- Strong skills in plumbing, appliance repair, and general maintenance troubleshooting
- Comfortable using smartphone apps, tablets, and basic computer systems
- Active and valid driver’s license and personal vehicle
- One-year certificate, 5+ years of related experience, or equivalent education and experience
Nice To Haves
- HVAC/EPA/CFC Certification preferred
Responsibilities
- Lead daily maintenance operations including work orders, unit turns, make-ready schedules, and grounds upkeep
- Develop and execute an organized production schedule and preventive maintenance plan
- Troubleshoot and resolve technical issues across PTAC HVAC systems, plumbing, appliances, and electrical systems
- Provide expert-level diagnosis and repair support, with strong emphasis on PTAC systems and plumbing-related maintenance
- Assess and address subfloor and moisture-related concerns to maintain structural integrity
- Partner with office staff to ensure timely follow-up and excellent resident service
- Manage and maintain inventory of maintenance materials, tools, and supplies
- Conduct regular inspections of buildings, grounds, and vacant units
- Ensure emergency preparedness and personally respond to urgent site needs when required
- Plan, assign, and direct maintenance activities while maintaining hands-on involvement in daily tasks
Benefits
- Up to 50% Rent Discount
- Property Staff Shared Renewal Commissions
- Morgan Essentials: $300 quarterly
- On-Call Appreciation: $15/day for holding the on-call phone
- Medical, Dental, and Vision Benefits
- 401(k) Retirement Plan with Company Match
- Generous Paid Time Off, including 10 holidays per year and sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
