Service Manager - Must Have Dealership Experience-Mike Miller Hyundai

Morrie's Auto Group•Peoria, IL

2d•$130,000 - $180,000•Onsite

About The Position

Morrie's Auto Group is seeking a Service Manager for Mike Miller Hyundai in Peoria, IL. This is a full-time position with a salary range of $130,000.00 - $180,000.00 Base+Commission/month. Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest with 30 stores across Minnesota, Wisconsin, Michigan, and Illinois. We represent a comprehensive portfolio of top OEM brands and are driven to be the most trusted choice for both our team members and customers. We invest heavily in developing our people, are committed to developing interested employees into management roles, offer industry-leading benefit plan options, and foster a positive and inclusive culture.

Requirements

Ability to maintain a level of professionalism and maintain confidentiality in sensitive situations.
Strong verbal and written communication skills.
Professional personal presentation.
Attention to detail, organizing and planning.
3+ years of automotive management experience.
Proven track record in customer service.
Proficient in operating a personal computer including Microsoft Office: Outlook, Excel, and Word.

Nice To Haves

College degree in Business Administration, Business Management or a Related Field preferred.
CDK experience preferred.

Responsibilities

Combine strong technical skills with people skills to ensure we are providing a high level of customer service within the department.
Responsible for driving profitability and CSI within the service department: meeting both internal and manufacturer goals.
Ensuring customer follow-up through day-to-day management of the Service Advisors, as well as personally dealing with issues.
Play an active role in the recruitment, interviewing, selection and development of the service team.
Assist the GM in the overall success of the store, including all store meetings, provide on the job training to the service department, and regular reporting to the GM with any issues or concerns.
Manage the payroll process within the department.
Assist the Company in meeting the standards of providing a safe and healthy work environment, while meeting OSHA compliance standards.
Demonstrate behaviors consistent with the company's expectations as it pertains to interactions with customers, co-workers, subordinates, and vendors.