PT Service Manager

My Melrose•Socorro, TX

7d•Onsite

About The Position

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance with company standards and instructions. This role shares responsibility and accountability for sales performance, staff productivity, loss prevention, merchandising, safety, and store operating functions while in charge.

Requirements

A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose.
If a sales/cashier or shoe associate with less than 45 days of employment with Melrose, a minimum of 2 months of prior supervisory experience that can be verified.
Must fill out promotion request form and submit to HR.
Bronze & Silver Stores: Must be a minimum of 18 years old. If still in high school must be a senior.
Gold & Platinum Stores: Must be a minimum of 18 years and out of high school.

Responsibilities

Provide customers with quality team service.
Maintain clean and organized surroundings in accordance with company standards and instructions.
Share responsibility and accountability for sales performance.
Ensure staff productivity.
Implement loss prevention measures.
Oversee merchandising.
Maintain store safety.
Manage store operating functions while in charge.
Exercise good judgment and initiative to supervise and direct store activities.
Maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service.
Organize work to maintain a smooth work flow.
Communicate effectively.
Coordinate staffing schedules to ensure team service.
Direct and train employees.
Maintain cooperative and professional conduct at all times.
Keep confidences and maintain good working relationships with co-workers and management.
Follow both written and verbal directives/assignments.
Learn and understand the accurate use of all equipment and policies and procedures.
Recognize urgent situations.