Service Manager

S and J PlumbingArlington Heights, IL
$100,000 - $140,000Onsite

About The Position

S&J Plumbing is looking for a Service Manager to build and lead an ideal service department with the best in the industry working for you! We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time in Arlington Heights. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Requirements

  • Leadership qualities, experiences, and aspirations.
  • Ability to communicate positively and constructively.
  • Possess the ability to inspire both personal and professional growth in our team members.
  • Ability to provide unparalleled customer satisfaction.
  • Ability to drive team performance to achieve all business goals and objectives.
  • Be detail-oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
  • Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).

Responsibilities

  • Recruit, hire, train, and improve the field technicians.
  • Work with the dispatch department to make sure the right technician goes to the right job.
  • Bring more energy than you take, because you will set the tone every day for the entire department.
  • Inspire technicians to hit their goals.
  • Train, develop, and hold your team accountable to exceptional performance standards.
  • Assist your team and be of service to them both professionally and personally.

Benefits

  • Competitive pay – $100-140k +Bonuses
  • Medical Insurance – Blue Cross Blue Shield PPO; we pay 100% for you and your family's insurance premiums for health, dental, and vision.
  • Up to 2 weeks PTO!
  • 401k Plan with a 5% match.
  • Company-supplied, fully stocked, new and safe, super-cool company truck.
  • New technology, including iPhone, iPad & access to integrated software.
  • State-of-the-art tools, parts, and supplies.
  • PAID TRAINING – Nexstar, Service Titan, Leadership
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