Service Manager

KOORSEN FIRE & SECURITY INC.•Nashville, TN

15d•$50,000 - $90,000

About The Position

Becoming the leader in the fire and security industry takes talent—yours. We are looking for an experienced Service Manager in the Nashville,TN., area to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. If you’re up for the challenge, we want to hear from you! At Koorsen, we don’t provide jobs; we provide careers. A career at Koorsen includes competitive pay, a great health package, an annual bonus program, life insurance, continuous learning offerings, 401k, paid holidays, generous PTO, tuition reimbursement, career growth opportunities, and much more.

Requirements

3 - 5 years of Fire Life Safety experience
NICET 1
Relevant low-voltage electrical and mechanical experience
Leadership skills: management experience
Must be organized and able to exercise effective time management skills to prioritize workload
Must be able to source, understand, and interpret industry codes and standards
Strong written and verbal communication skills
Proficiency working in Microsoft Suite; Outlook, Word, Excel
Must be able to meet state licensing requirements and vendor certifications
Pass drug and background screenings
Valid driver’s license

Responsibilities

Provide daily operational support for the department
Supervisor and track the daily activities of the department
Review all completed technician paperwork for accuracy and process following workflow guidelines
Ensure all staff are up-to-date on safety, vendor, and required training and licensing
Management time & attendance, paid time off, and payroll
Coordinate staffing to cover assignments as needed, including on-call list, if required
Develop your team and serve as a motivator and coach for each member
Provide performance feedback timely using the company-approved platform
Assist leadership with recruiting, interviewing, and onboarding new department staff
Open willingness to continual learning
Interact with customers, vendors, and co-workers in a professional manner
Demonstrate an understanding of and follow all safety regulations and practices
Follow all Koorsen policies, procedures, and core values
Any other duties deemed appropriate by management