Service Manager - Creekside

AIR Communities•Denver, CO

1d•Onsite

About The Position

AIR Communities is seeking a Maintenance Manager for Creekside Apartment Homes in Denver, CO. Service Managers play a crucial role in making our apartment communities desirable places to live by ensuring the appearance and maintenance are top-notch. We utilize industry-leading technology for a modern approach to maintenance, enabling our teams to efficiently assist residents with both apartment turns for new residents and resolving service requests for current residents. Every day presents new challenges and opportunities to provide excellent service.

Requirements

At least 3 years of experience with technical maintenance and facilities management in the property management industry
1-3 years of experience leading a team of people in customer service and asset maintenance
A reliable mode of transportation
Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month)
Comfort with physical activity as you must be able and willing to move heavy equipment and machinery
Ability to read, write, and speak English

Nice To Haves

Passionate about team building
Strong with mechanical aptitude
Solution-focused
Practical
Motivated
Customer service oriented
Highly organized
Great trouble-shooter
Expert on attention to detail

Responsibilities

Lead and develop a team of 2+ direct reports
Provide exemplary service to residents and team members
Manage all aspects of property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests
Communicate property maintenance and capital needs to management and ensure these needs are addressed
Ensure property compliance with AIR operating procedures/guidelines, regulations, and other compliance matters, including Environmental Health & Safety
Manage budget efficiently to maximize return on investment while maintaining the highest level of quality and customer service

Benefits

Paid time off including vacation, sick time, and 14 holidays
Medical, dental, vision, and life insurance options
HSA/FSA plans
Short and long-term disability paid by the company
A 100% Rent Discount Apartment Benefit option is available to live on-site in a one bedroom apartment at the community you are working. (A unit with more bedrooms available at a per month cost)
401(k) plan with up to 6% employer contribution
Paid parental leave of up to 16 weeks
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses
15 hours of paid time annually for community service
Commuter benefits
Pet insurance
Consumer discounts on various products and services
Opportunities for ongoing professional development, leadership training, and career growth