We’re Growing—Now Hiring a Service Manager

Feldman Chevrolet of Lansing • Lansing, MI

13h • Onsite

About The Position

Feldman Chevrolet of Lansing is seeking a hands-on leader to join their service team as a Service Manager. This is a new opportunity to strengthen the department, not a replacement role. The ideal candidate will coach and develop employees, strengthen processes, and drive results while ensuring an excellent customer experience. This role is suitable for an experienced Service Manager, Assistant Service Manager, or Team Lead ready for career growth. The company values experience, ambition, and the ability to bring out the best in others.

Requirements

• General Motors dealership service experience required.
• Experience reviewing and closing service repair orders accurately, with complete documentation and compliance with GM warranty guidelines.
• A strong coach who builds confidence, teamwork, and accountability.
• Excellent communication, organization, and follow-through.
• A commitment to customer satisfaction, efficient workflow, and department growth.

Nice To Haves

• CDK experience preferred.

Responsibilities

• Work alongside existing leadership and service team to strengthen daily operations.
• Coach and develop employees through clear expectations and consistent support.
• Oversee repair order accuracy, documentation, and timely closing.
• Help ensure warranty processes meet GM requirements.
• Identify opportunities to improve productivity, service quality, and department performance.
• Partner with dealership leadership to help the team reach the next level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed