Service Manager
Wilkins RV•Cicero, NY
•$60,000 - $100,000
About The Position
Are you a Dynamic Leader? Are you looking for a career, with growth potential? Do you love the outdoors, and providing families with an opportunity to make endless memories? Read on!
Requirements
- Experience managing more than 10 people in a fast-paced environment strongly preferred
- Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
- Strong written and verbal communication skills
- Proficiency in a dealership software system
- Intermediate or better skills in MS Office (Word, Excel, Outlook)
- Ability to read and analyze P&L reports
- Valid driver's license
Nice To Haves
- NY State Inspection License a Plus!
Responsibilities
- Ensure a consistently high level of internal and external customer satisfaction throughout the service department
- Drive profitability through increased sales, gross profit, P&L management, and labor cost control
- Build a high performing team of Technicians, Service Advisors, Porters, and Detailers through continual associate development and best hiring practices
- Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy
- Create and maintain strong working relationships with external vendors
- Meet or exceed monthly budget projections
- Maintain a safe and functional working environment
Benefits
- Medical, dental and vision insurance
- 401K and employer match
- Paid time-off and sick time
- Voluntary benefit program
- Employee referral program
- Employee discount
- RV Borrowing Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
