Service Manager

Bish's RV, Inc.South Greeley, WY

About The Position

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish’s RV’s goal of transforming the RV Service industry. Their main objectives will be to coach, mentor, and build a high-performance service team designed to meet and exceed short- and long-term goals.

Requirements

  • Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred
  • Proven success in ever-changing environments
  • Strong ability to take ownership with a vision that aligns with the organization
  • Proven success in leading action planning and goal achievement
  • Ability to manage complex and multi-layer situations with positive outcomes
  • Excellent leadership and project management skills
  • Experience with rebranding initiatives and managing ongoing brand growth.
  • Strong collaboration skills to work effectively with different teams across the organization
  • Neat, clean, and professional appearance
  • Ability to pass a background check and drug test
  • Demonstrate behaviors consistent with the Company’s Vision, Mission, and Value in all interactions with customers and co-workers

Nice To Haves

  • A college degree in a relevant field is a plus for this role

Responsibilities

  • Lead a cross functional team that aligns with revolutionizing the RV Service Process
  • Develop and manage a strategic plan for controlling staffing levels based on seasonality
  • Monitor and analyze KPIs to measure success and adjust strategies as needed
  • Develop and implement strategies for maximizing capacity and productivity
  • Foster an environment where learning, growth, and innovation is at the forefront

Benefits

  • Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
  • 401K matching
  • Employee discounts
  • Company-paid life insurance
  • Gym membership reimbursement
  • Opportunities for advancement
  • RV Borrowing Program
  • Incredible Team Culture
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