Service Manager

Alta Equipment Group • Tampa, FL

16h • Onsite

About The Position

Alta Construction Group is seeking a full-time Service Manager for the Tampa branch. The company is the largest equipment dealer in North America and provides employees with training, tuition assistance, employee stock purchase plan, outstanding benefits package, 401(k) with match, competitive wages, paid time off, and 10 paid holidays. Alta Equipment Group prides itself in living by its Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. The company believes in mutual respect and is committed to diversity, inspiring employees to reach their maximum potential. Voted a “Top Work Place USA”, Alta employees across North America are committed to excellence. The company looks for candidates who are a cultural fit, understand that every task fosters customers for life, have a great attitude embracing mutual respect, exude a high energy level with a passion for excellence, and possess a high aptitude for the position with a continual focus on professional development through additional training and learning.

Requirements

• Strong working knowledge of electric and liquid propane industrial equipment
• Good mechanical aptitude
• Excellent written and verbal communication skills
• Good customer relations and people skills
• Ability to successfully manage others
• Computer Skills - Hyster/Yale Contact Management, Microsoft Word, Excel, and Outlook
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Nice To Haves

• 2-4 years of previous management experience preferred

Responsibilities

• Supervise the operation of the service department
• Foster a positive customer and employee relations atmosphere
• Review & analyze department data meet sales and profit goals
• Process and review work orders, invoicing and customer quotes
• Monitor employee training progress
• Monitor work in progress
• Responsible for condition of service vehicles and facility
• Incorporates Alta's Guiding Principles into daily activities
• Performs other duties as assigned

Benefits

• Training
• Tuition assistance
• Employee stock purchase plan
• Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
• 401(k) with match
• Competitive wages
• Paid time off
• 10 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees