Service Manager

JAGS Mechanical•Columbus, OH

20d•$90,000 - $120,000

About The Position

Are you the kind of technician who thrives on challenges, leads with confidence, and loves turning complex problems into clean, efficient solutions? JAGS Mechanical is looking for a full-time Service Manager in Columbus or Cincinnati, and this might be the opportunity that finally feels like the perfect next step. If you're ready to bring your expertise to a company that values your voice, your leadership, and your craftsmanship, let's talk. Apply today! When you join JAGS Mechanical, you won't just find a job, you'll find a rewarding future. We match your skills with top-tier compensation of $90,000–$120,000 and surround you with a culture built on teamwork, growth, and genuine appreciation. You'll receive full benefits, including a 401k with employer match, Health, Vision & Dental insurance (we cover 80% of premiums!), and 100% employer-paid short and long-term disability. Add in paid holidays, paid vacation, a boot allowance, and a take-home vehicle, and you're looking at a role designed to take care of you both on and off the clock. If you're looking for a place that rewards your commitment, your next move starts here. WHAT'S YOUR DAY LIKE? In this Service Manager role, you'll start each day knowing that your decisions genuinely shape the performance and confidence of an entire field team. You'll jump between guiding apprentices, tackling complex HVAC, refrigeration, or food-service equipment repairs, and resolving callbacks with efficiency and calm expertise. When challenges arise, you're the one who steps in to manage crises and protect the JAGS standard. Your leadership creates better technicians, smoother operations, and customers who trust us year after year. WHO ARE WE? At JAGS, we see ourselves as more than just a business; we're a community of innovators excited to merge modern ideas with time-honored practices. Our goal is to set new industry benchmarks by designing comfortable, efficient spaces. We emphasize teamwork, provide opportunities for personal and professional growth, and foster a culture that honors accomplishments while supporting each individual's path. WHAT'S NEEDED FROM OUR SERVICE MANAGER? We're looking for someone who can work Monday–Friday, 8:00 am–5:00 pm, with overtime available and participate in an on-call rotation, while also meeting the following qualifications: 5+ years in Commercial Refrigeration or HVAC Strong interpersonal communication skills Ability to work well with diverse personality types Preferred: Experience repairing food service equipment and/or training other technicians If you're ready to step into a respected leadership role with a company that invests in you, apply now! Our initial application process is quick, simple, and fully mobile-friendly, making it easier than ever to take your next big career step. Must have the ability to pass a background check and drug screening test.