Service Manager

JX Truck Center•Morton, IL

10d•$77,600 - $97,000•Onsite

About The Position

Join the Driving Force Behind JX Enterprises! At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over 50 years of history, 30+ locations, and 1,200+ dedicated employees, we know our people are the driving force behind everything we do. We don’t just offer jobs, we build rewarding long-term careers in a supportive, growth-oriented team environment. When you join JX, you become a part of a culture defined by our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. We have a deep commitment to giving back to our local communities through our employee-driven JX Gives Back Family Foundation. Your Next Big Career Move: Service Manager located in Morton, Illinois. Are you ready to make a visible impact? As our next Service Manager, you will play a crucial role in leading our local team. We are looking for an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with us.

Requirements

High school diploma or equivalent (Associate degree preferred)
Minimum of 5 years in a relevant capacity within a service setting, including supervisory experience, prior work as a Service Technician, and demonstrated conflict resolution skills
Valid driver's license (CDL required or ability to obtain)
Demonstrated leadership capabilities and expertise in employee development
Excellent customer service, communication, and multitasking skills
Intermediate computer skills (Google apps, computer-generated business systems)
A curious mindset with an entrepreneurial "pioneering spirit," strong integrity, and a passion for continuous professional development.

Responsibilities

Lead with integrity, communicate openly, empower team members, provide feedback, and treat everyone with respect.
Set and enforce standards, conduct audits, and foster improvement.
Seek feedback, exceed expectations, address concerns, and anticipate needs of customers.
Be proficient in technology, multitasking, adaptability, and time management
Manage resources (time, labor, equipment, materials) efficiently.
Drive continuous improvement
Recruit qualified candidates with HR.
Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
Perform other dynamic duties and responsibilities as assigned to support business