Service Manager - Automotive Experience Required
About The Position
Tire Discounters, the nation's largest family-owned and operated tire & service business, founded almost 50 years ago, is dedicated to providing exceptional automotive service with a focus on transparency and care for its nearly 2,300 team members. The company offers diverse career paths, industry-leading training, and a commitment to its core values. As a family-owned tire and automotive service retailer, the mission is to prioritize people and safety above all else, delivering a "WOW" experience to customers and team members, with a commitment to always do the right thing while challenging the status quo.
Requirements
- Experience in automotive service/repair (certifications preferred).
- Management experience with strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and goal-oriented mindset.
- Valid driver's license and availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 lbs.
- Authorized to work in the USA (18+).
- Comfortable with occasional mechanical hazards and outdoor conditions.
Nice To Haves
- Certifications preferred in automotive service/repair.
Responsibilities
- Lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
- Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
- Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
- Serves as a liaison providing clear communication between the shop, counter staff and customers.
- Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
- Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.
Benefits
- Paid company training at all levels, led by master certified trainers and experienced leaders.
- Company tool program.
- Solid compensation plan.
- Full suite of benefits to choose from.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
