Service Manager (Pearl City)

First Hawaiian BankPearl City, HI
$47,000 - $85,000Onsite

About The Position

First Hawaiian Bank is currently seeking a Service Manager for our Pearl City Branch. In this role, the Service Manager is responsible for the operations of the branch and supervises employees in all phases of the bank operations. The Service Manager leads the handling and resolutions on customer issues or complex inquiries and ensures that all bank policies and procedures are followed. The Service Manager is key in maintaining the branch workflow and assists to assign coverage as needed.

Responsibilities

  • Responsible for the operations of the branch
  • Supervises employees in all phases of bank operations
  • Leads the handling and resolutions on customer issues or complex inquiries
  • Ensures that all bank policies and procedures are followed
  • Maintains the branch workflow
  • Assists to assign coverage as needed
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