Service Manager (Dulles Glen Apartments)

Van Metre•Herndon, VA

9d•Onsite

About The Position

At Van Metre, we are seeking a Service Manager to work on-site at our Dulles Glen Apartments in Herndon, VA. This role is responsible for the overall management of the apartment complex and all day-to-day maintenance operations, under the direction of the Property Manager and Director of Facilities. Dulles Glen Apartments consists of 180 residential units. The Service Manager will manage a maintenance team of two staff members and oversee electrical, plumbing, carpentry, appliance repair, and painting tasks. This position requires organizing and managing programs required by State and Federal Jurisdictions, meeting with and directing contractors, and working closely with the Property Manager to ensure all property areas are maintained to Van Metre standards. The role also involves managing the facility budget, performing repairs on structures and building exteriors, coordinating vendor activities for unit make-readies, managing the daily flow of service requests, and submitting weekly reports to the corporate office. A working knowledge of HVAC systems is necessary for maintenance, repair, and replacement. The Service Manager is also responsible for managing and carrying out a 24-hour emergency maintenance schedule and coordinating a preventative maintenance program and special projects.

Requirements

Service Manager must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees.
Service Manager must have the necessary skills to effectively complete tasks outlined above.
One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.
Previous maintenance supervisor experience preferred
Bilingual (English & Spanish) preferred
CFC Certification required
EPA Universal certification required
Strong understanding of appliance, electrical and plumbing repair
Basic knowledge of HVAC and electrical circuitry
Current on OSHA, building and safety standards
Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
Valid drivers’ license

Responsibilities

Manage maintenance team of two staff members
Electrical, plumbing, carpentry, appliance repair and painting
Organize and manage the different programs required by State and Federal Jurisdictions
Meet with and direct contractors as needed
Work closely with the Property Manager to ensure all areas of the property are maintained to the Van Metre standards.
Manage the facility side of the budget.
Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
Keep informed of pending vacant units and schedule all the vendors for the make ready process.
Manage the daily flow of service requests.
Submit the required weekly reports to the corporate office
Have a working knowledge of HVAC systems and be able to maintain, repair and replace HVAC systems
Responsible for managing and carrying out 24 hour emergency maintenance schedule
Schedule and complete preventative maintenance program
Coordinate special projects as directed