Service Manager-Commercial Tire Store

Take Ten Tire & Service • Sapulpa, OK

21h • Onsite

About The Position

The Service Manager is a working leader responsible for overseeing the technical quality, efficiency, and customer service performance of the service department. This role is ideal for an experienced Heavy Duty Technician seeking to transition into a management position while remaining actively involved in shop operations. The Service Manager ensures repairs are completed safely, accurately, and efficiently, mentors technicians, and supports overall shop performance.

Requirements

• Strong working knowledge of HD and MD truck repair and maintenance
• Strong working knowledge of Alignments and suspension systems
• Strong working knowledge of Brake systems
• Strong working knowledge of Engine and electrical diagnostics
• Strong working knowledge of Heating and air conditioning systems
• Ability to troubleshoot and diagnose complex mechanical and electrical issues
• Experience using diagnostic tools and shop management systems preferred
• Minimum of 5 years of experience in the HD repair industry
• Proven background as an automotive technician working on autos and light trucks
• ASE certification preferred but not required
• Valid driver’s license with a satisfactory driving record
• Demonstrated solid and reliable work history
• Leadership mindset with a willingness to lead by example
• Strong communication and interpersonal skills
• Ability to work in a fast-paced shop environment

Nice To Haves

• ASE certification preferred but not required

Responsibilities

• Provide technical leadership and oversight for HD repair and maintenance operations
• Serve as a hands-on mentor and coach to technicians, especially entry-level and developing team members
• Assist in diagnosing complex vehicle issues and support technicians in problem-solving
• Perform repair and maintenance work as needed to ensure quality, efficiency, and customer satisfaction
• Ensure repairs and services meet company quality standards and manufacturer specifications
• Support customer service by working closely with service advisors and management to resolve technical concerns
• Monitor workflow and help manage shop productivity and turnaround times
• Promote and enforce safety standards and proper shop procedures
• Assist with technician training, development, and performance feedback
• Support inventory control related to tools, equipment, and shop supplies
• Communicate operational issues, staffing needs, and performance trends to the Location Manager
• Contribute to continuous improvement initiatives that enhance efficiency and service quality

Benefits

• Medical, dental, and vision insurance
• Supplemental Insurance
• Paid time off and holidays
• 401 (k) with company matching up to 4%
• Performance-based bonus opportunity tied to overall shop operations and results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees