Service Manager

Romeoville Toyota • Romeoville, IL

2d • Onsite

About The Position

We are hiring an experienced Service Manager to lead a fast-paced, high-volume Toyota dealership in the Chicago metro area. This role is not for beginners. We are looking for a proven leader who understands how to run an efficient, profitable service department while maintaining high customer satisfaction. This is a leadership role for someone who knows how to run a department, not learn how to run one. If you’re confident in your ability to lead, drive results, and build a strong team, we encourage you to apply.

Requirements

• Prior experience as a Service Manager in a dealership environment is preferred
• Demonstrated ability to lead teams and drive measurable results
• Strong understanding of service department operations, metrics, and workflow
• Ability to hold employees accountable and maintain high standards

Nice To Haves

• Toyota or Lexus experience

Responsibilities

• Lead all service department operations with full accountability for performance
• Manage, coach, and develop advisors, technicians, and support staff
• Drive productivity, efficiency, and profitability across the department
• Monitor KPIs and implement improvements where needed
• Ensure a high level of customer satisfaction and retention
• Maintain compliance with manufacturer standards and dealership policies

Benefits

• Competitive, performance-driven pay plan
• Full benefits package (health, dental, vision, 401(k), etc.)
• Established, high-volume store with strong support structure
• Long-term stability and growth opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1-10 employees