About The Position

DH Pace Company, Inc. is seeking a Service Manager to manage equipment, service, and installation technicians. This role is hands-on, directly leading the commercial service and installation business with significant customer interaction. The ideal candidate is an excellent communicator, highly organized, and possesses good mechanical aptitude.

Requirements

  • Minimum two (2) years' work experience, preferably with supervisory or managerial responsibilities.
  • Experience in a commercial building products and materials company that fixes/repairs/installs equipment/products is preferred.
  • Must be an excellent communicator.
  • Must be highly organized.
  • Must possess a good mechanical aptitude.
  • Must possess a Valid Driver's License and good driving record.

Nice To Haves

  • Bachelor's Degree highly preferred.

Responsibilities

  • Manage department budget and P&L responsibility, controlling labor and material costs.
  • Manage and directly assist with employee/job scheduling/dispatching.
  • Provide assistance with technical/mechanical troubleshooting/problem-solving.
  • Effectively communicate with customers to ensure the highest quality service.
  • Develop, train, and hire technicians, office administrative personnel, and interns/management trainees.
  • Other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Generous paid time off
  • Paid holidays
  • Floating holidays
  • Company-paid life insurance
  • Company-paid short-term disability
  • Company-paid long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) options
  • Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation
  • Annual performance reviews
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