Service Manager - Hyundai

Ciocca Management Company Inc•Muncy Township, PA

2d•Onsite

About The Position

Join Our Team as an Automotive Service Manager at Ciocca Automotive! Are you passionate about leading teams, delivering exceptional customer service, and driving operational excellence in the automotive industry? Ciocca Automotive, a trusted name in the automotive world, is seeking a dynamic and experienced Automotive Service Manager to join our growing team! About Us: At Ciocca Automotive, we pride ourselves on delivering top-notch automotive solutions and unparalleled customer experiences. With a commitment to excellence and a passion for innovation, we've established ourselves as a leader in the automotive industry. Our team is dedicated to providing the highest quality service and building lasting relationships with our customers.

Requirements

Previous experience in automotive service management.
Strong leadership and communication skills.
Excellent customer service and interpersonal skills.
Proven ability to drive operational excellence and achieve performance targets.
Knowledge of automotive service processes, systems, and technologies.
Proficiency in computer systems and software applications.

Responsibilities

Managing daily service operations to ensure efficiency and productivity.
Leading and motivating a team of service advisors and technicians to deliver exceptional results.
Providing guidance and support to service advisors in resolving customer inquiries and concerns.
Implementing and maintaining service standards to meet and exceed customer expectations.
Developing and implementing strategies to increase service department profitability.
Ensuring compliance with company policies, procedures, and safety standards.