Service Manager

Kunes Auto Group•Lake Bluff, IL

17d•$125,000 - $175,000•Onsite

About The Position

Kunes Auto Group is seeking a professional and customer-focused Automotive Service Manager to join our growing team. This is an exciting opportunity to build a rewarding career with one of the Midwest’s fastest-growing automotive groups. We are looking for a motivated leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences. As an Automotive Service Manager, you will play a critical role in overseeing daily service operations, ensuring customer satisfaction, supporting service advisors and technicians, and maintaining efficient workflow throughout the department. The ideal candidate is organized, driven, and committed to operational excellence.

Requirements

3 years previous automotive service management required
Strong customer service, communication, and leadership skills
Excellent organizational and multitasking abilities
Proficient computer and technology skills
High school diploma or equivalent required
Valid driver’s license with a clean driving record
Ability to work effectively in a fast-paced, team-oriented environment

Responsibilities

Provide exceptional customer service and maintain strong client relationships
Assist customers with vehicle service needs and communicate repair recommendations clearly and professionally
Oversee service department operations to ensure efficiency, productivity, and profitability
Coordinate workflow between service advisors and technicians
Monitor repair progress and keep customers informed throughout the service process
Resolve customer concerns promptly and professionally
Ensure compliance with dealership policies, safety standards, and manufacturer procedures
Support and motivate team members to achieve department goals