Service Manager

PleasureLand RV Center • Sioux Falls, SD

3h • Onsite

About The Position

At PleasureLand RV, the company is looking for a driven and experienced Service Manager who shares a passion for delivering exceptional customer experiences and leading a high-performing team. This role is an opportunity to be part of a family-owned company that has been inspiring adventure since 1971. The company's mission is to ignite the spirit of adventure by providing an exceptional customer experience, committed to leading the industry as a trusted partner in exploring the great outdoors, helping cultivate dreams, fuel passions, and create memories that last a lifetime for the communities they serve.

Requirements

• 1+ year of managerial experience
• Strong knowledge of RV systems, including LP and AC/DC appliances
• Mechanical aptitude and tool proficiency
• Valid driver’s license
• Strong communication and problem-solving skills
• Good organizational skills, self-motivation, and adaptability
• Ability to collaborate and lead effectively
• Working knowledge of Microsoft Word and Excel

Responsibilities

• Lead and monitor key service processes to ensure alignment with our mission, vision, and values.
• Build strong communication channels within the department and across locations.
• Champion a customer-first culture by ensuring the team delivers exceptional care and craftsmanship.
• Oversee workflow across warranty, internal repairs, customer-pay service, and detail/reconditioning.

Benefits

• Competitive wages
• Health, Dental & Vision Insurance
• Long- and Short-Term Disability
• Flexible Spending & Health Savings Accounts
• 401(k) with company match
• Paid Time Off & Holiday Pay
• A welcoming, family-owned culture where your work truly matters

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees