Service Manager (The Piedmont Raleigh)

Van Metre Companies • Raleigh, NC

3d • Onsite

About The Position

At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Service Manager position available to work on site at The Piedmont Raleigh Apartments, located in Raleigh, NC! The Piedmont Raleigh Apartments consists of 382 mid-rise residential units. In this role, you will be responsible, under the direction of the Property Manager and Director of Facilities, for the overall management of the apartment complex and all areas related to the day‐to‐day maintenance operations of the residential community.

Requirements

• Service Manager must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees.
• Service Manager must have the necessary skills to effectively complete tasks outlined above.
• One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.
• 3+ years' of maintenance experience or valid training
• Prior supervisory experience
• Universal CFC Certification required
• CPO Certification required
• Strong understanding of appliance, electrical and plumbing repair
• Current on OSHA, building and safety standards
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
• Valid drivers’ license

Responsibilities

• Manage maintenance team of three staff members
• Electrical, plumbing, carpentry, appliance repair and painting
• Organize and manage the different programs required by State and Federal Jurisdictions
• Meet with and direct contractors as needed
• Work closely with the Property Manager to ensure all areas of the property are maintained to the Van Metre standards
• Manage the facility side of the budget
• Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
• Keep informed of pending vacant units and schedule all the vendors for the make ready process
• Manage the daily flow of service requests
• Submit the required weekly reports to the corporate office
• Have a working knowledge of HVAC systems and be able to maintain, repair and replace HVAC systems
• Responsible for managing and carrying out 24 hour emergency maintenance schedule
• Schedule and complete preventative maintenance program
• Coordinate special projects as directed

Benefits

• Robust Employee Wellness Program
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Day off for Annual Physical, Day off for your Birthday; Comprehensive Parental and Bonding Leave
• Insurance Benefits: Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability Insurance; Flexible Spending Account
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900
• Professional Development: Tuition Reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company; employee discount through Intercoastal Mortgage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed