Service Manager | Lancaster, CA

Element PartnersEast Los Angeles, CA
Onsite

About The Position

We are seeking a motivated and customer-focused Service Manager to join our team at Element Automotive Partners in East Los Angeles, CA. The ideal candidate will have a passion for delivering exceptional service and a drive to manage and optimize service operations for a mid-volume new car dealership franchise. This role is perfect for someone with 0-5 years of experience who is eager to develop their management skills and contribute to our mission of providing outstanding customer service.

Requirements

  • 0-5 years of experience in automotive service management or a related field.
  • Strong understanding of service manager responsibilities.
  • Excellent customer service and problem-solving skills.
  • Strong communication and interpersonal abilities.
  • Ability to work collaboratively with cross-functional teams.
  • A proactive and results-driven approach to service management.
  • Commitment to providing high-quality service and support.

Responsibilities

  • Oversee and manage the service department operations of a mid-volume new car dealership.
  • Ensure high levels of customer satisfaction by maintaining quality service standards.
  • Develop and implement strategies to improve service efficiency and profitability.
  • Monitor service performance metrics and identify areas for improvement.
  • Collaborate with other departments to ensure seamless operations and support business objectives.
  • Stay informed about the latest automotive service practices and industry trends.
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