Service Manager/Technical Supervisor

Weed Man - Triad, NC • Winston-Salem, NC

28d

About The Position

At Weed Man, we don’t just grow grass — we grow people. We’re looking for a hands-on lawn care service leader who knows how to lead lawn technicians, manage daily production, and deliver consistent service quality in a fast-paced, seasonal environment.
This role is ideal for someone who has experience in lawn care, pest control, landscaping, or another route-based service industry and is ready to step into (or continue growing in) a leadership position.
What You’ll Do
As the Technical Supervisor, you’ll lead the day-to-day operations of our service department with a strong focus on technician development, service quality, and customer satisfaction.
This is an active leadership role that balances time in the field with planning, coaching, and operational oversight.

Requirements

• Strong leadership and communication skills
• Ability to coach, motivate, and hold technicians accountable
• Comfortable working in a fast-paced, results-driven service environment
• Organized, solution-oriented, and adaptable to changing weather and seasonal demands
• Basic computer skills (Microsoft Office or similar tools)
• Valid driver’s license required
• Pesticide Applicator License (or willingness to obtain)

Nice To Haves

• 2–3 years of leadership experience in lawn care, landscaping, or a related service industry strongly preferred
• Experience managing crews, routes, or technicians in the field is highly valued

Responsibilities

• Interview, hire, lead, coach, and develop lawn care technicians through hands-on field leadership, ride-alongs, and ongoing training
• Oversee daily production routes, route efficiency, and workload distribution
• Ensure service quality, proper application techniques, calibration, and compliance with all product labels and regulations
• Handle and resolve escalated customer concerns related to service quality or technician performance
• Recruit, train, schedule, evaluate, and retain technicians
• Ensure all service vehicles, equipment, and materials are properly maintained and ready for daily operations
• Track and report on production metrics, service quality trends, and team performance
• Work closely with the General Manager to improve operational efficiency and support company growth

Benefits

• Weed Man is locally owned and operated and part of the largest lawn care franchise in North America.
• With more than 50 years of experience, we offer proven systems, ongoing support, and long-term career growth opportunities for leaders who want to build something meaningful.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed