Service Manager II

Westminster Management•Jersey City, NJ

36d•Onsite

About The Position

Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring. A masterpiece from every angle, The Journal sets a new standard of sophistication; an aesthetic of excellence and innovation in Jersey City’s rapidly evolving skyline. At The Journal, each home is crafted to bring comfort, convenience and ease to our residents’ daily life; a place to indulge in, a place to thrive in, a place to call home. The Journal is located in Journal Square, a dynamic hub of culture, history and urban energy known for its iconic landmarks, diverse dining and nightlife, outdoor recreation and unmatched commuter ease. Join Our Team as a LUXURY Property Maintenance Manager – Lead the Way in Property Maintenance at our gorgeous new development, The Journal in Jersey City! Are you ready to make a real impact and showcase your leadership skills in property management? At Westminster Management, we believe in empowering our team members to lead, grow, and thrive—and we want YOU to be part of our journey! As a Senior Property Maintenance Manager, you'll oversee everything from daily maintenance tasks and building inspections to training and mentoring our team. You’ll be key in keeping our property in top shape, building strong relationships with residents, and ensuring everything runs smoothly – rain or shine!

Requirements

3+ years of experience in multifamily property management or 5+ years in property management.
In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations.
Leadership experience, with a track record of managing teams and fostering strong working relationships.
Experience with property management software-Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom.
Ability to work on-call and extended hours (including weekends and holidays).
A hands-on approach and a commitment to maintaining high standards of work and safety.
Comfortable with tasks that involve bending, kneeling, and working in confined spaces.
Ability to climb ladders (up to 30 feet) and walk multiple flights of stairs daily.
Flexibility to work indoors and outdoors, in all weather conditions.
A valid Driver’s License!

Responsibilities

Oversee the operation, maintenance, and troubleshooting of complex HVAC systems, including boilers, air handlers, PTACs, chilled water loops, specialized HVAC zones, and multi-chilled water risers
Manage electrical systems, including switchgear, UPS systems, backup generators, and distribution panels
Supervise plumbing and domestic water systems, including pumps and water treatment systems
Ensure compliance, reliability, and readiness of Fire/Life Safety systems, including sprinklers, fire alarms, smoke control systems, and fire command centers
Monitor and optimize Building Automation Systems (BAS) and energy management controls
Oversee vertical transportation systems (elevators), coordinating inspections, preventive maintenance, repairs, and vendor performance
Lead and supervise a dynamic maintenance team to deliver top-notch service.
Oversee all community maintenance work, including service requests, preventive, and emergency repairs, and more!
Maintain effective maintenance programs to protect and maintain the property.
Keep an inventory of equipment, tools, and supplies.
Serve as a role model for maintenance staff and set the standard for professionalism by following all policies and procedures.
Maintain a safe, sanitary, and comfortable living environment for residents and staff.
Communicate effectively with staff, residents, and property management leadership to ensure the community is well-maintained.
Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery.
Create and monitor the annual maintenance budget.
Prepare maintenance reports, inventory updates, and team evaluations.
Train, mentor, and inspire your maintenance staff to reach new heights.