Service Manager - Bilingual
About The Position
The Service Manager - Bilingual will lead a team of Service Coordinators to meet or exceed productivity and performance goals. This role involves mentoring and developing the team, promoting business development through prospecting and account management, and reviewing the performance of Service Coordinators. The manager will balance workload to maximize performance and growth, identify talent, and maintain contact with clients and prospects to maximize sales and client satisfaction. Additionally, the role requires controlling expenses to meet budget guidelines and ensuring job orders are processed and filled with quality candidates.
Requirements
- 3 years of successful leadership talents include mentoring, delegating, and motivating teams.
- Ability to speak multiple languages is highly desirable (bilingual).
Nice To Haves
- Bachelor’s Degree in Business Administration, Marketing, or related field and at least 3 years of successful staffing industry experience.
- Ability to create and implement sourcing strategies for recruitment for a variety of roles.
- Ability to inspire, coach and develop others through a shared vision and purpose.
- Ability to select high quality/caliber talent.
- Proven leadership and team development (lead self, lead others, lead forward.)
- Ability to engage and lead team meetings.
- Proven leadership and team development (lead self, lead others, lead forward)
- Understand Financial reporting/statements
Responsibilities
- Lead a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team.
- Lead, mentor and develop Service Coordinators
- Promote new and existing business development through prospecting and account management.
- Review performance of designated Service Coordinators
- Balance workload among Service Coordinators to maximize performance and growth
- Identify talent via job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events
- Maintain contact with major clients and prospects to maximize sales and client satisfaction.
- Controls expenses to meet budget guidelines.
- Ensure job orders are processed and filled with quality candidates
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
