Service Logistics Specialist

SupermicroSan Jose, CA
Onsite

About The Position

Supermicro is a leading provider of advanced server, storage, and networking solutions. We are seeking a detail-oriented and analytical Service Logistics Specialist to manage inventory accuracy, reconcile data across systems, and support cross-functional coordination. This role requires strong Excel expertise, experience working with technical teams to automate processes, and the ability to communicate effectively with internal teams and external stakeholders.

Requirements

  • Bachelor’s degree in Supply Chain, Business, Finance, or related field (or equivalent experience)
  • Minimum of 2 years experience from high-tech manufacturing industry preferred
  • Strong proficiency in Microsoft Excel (advanced formulas, data analysis, and reconciliation)
  • Experience working with or alongside software engineers to streamline workflows using tools such as SQL, scripts, or other programming languages
  • Excellent organizational, communication, and problem-solving skills
  • Ability to manage multiple tasks and stakeholders in a fast-paced environment
  • Must be willing to travel 10-15% of the time

Nice To Haves

  • Experience with inventory management systems or ERP tools
  • Basic knowledge of database querying (SQL) or data automation tools
  • Prior experience in cross-functional coordination or operations support roles

Responsibilities

  • Maintain accurate inventory records across multiple systems and files
  • Perform data comparison, reconciliation, and validation across different datasets
  • Identify discrepancies and drive resolution with relevant stakeholders
  • Generate reports and provide insights on inventory trends and issues
  • Utilize advanced Excel functions (e.g., VLOOKUP, PivotTables, Power Query, macros) to map, compare, and analyze large datasets
  • Collaborate with software engineers or technical teams to streamline data comparison processes using SQL, scripts, or other programming tools
  • Support automation initiatives to improve efficiency and reduce manual effort
  • Coordinate travel schedules and logistics with managers, field engineers, site leads, and customers as required
  • Ensure alignment and clear communication across teams regarding schedules and deliverables
  • Act as the main point of contact for the accounting team for clarifications related to inventory files, discrepancies, and status updates
  • Facilitate communication between operations, engineering, and finance teams to ensure transparency and accuracy
  • Maintain comprehensive records of all communications, updates, and contact points related to inventory activities
  • Ensure proper documentation of processes, changes, and resolutions for audit and reference purposes

Benefits

  • Comprehensive benefits package
  • Candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
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