Service Line Administrative Assistant, NICU, Full Time, Days

East Tennessee Children's Hospital Association•Knoxville, TN

31d•Onsite

About The Position

Scheduling, Daily Staffing and Payroll Management for the Service Line. Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment. Follows Human Resource and Employee Health & Wellness policies and procedures related to scheduling and tracking attendance and leaves of absence. Assists with unit billing and charge reconciliation. Utilizes hospital resources and time respectfully and accountably and willingly accepts any other assignment that may be requested.

Requirements

High School Diploma/GED
2 years of related administrative assistant, scheduling or logistics experience in a healthcare setting preferred.
Strong planning and organizational skills.
Excellent verbal and written communication skills.
Detail-oriented individual who can consistently meet deadlines and work well in a team environment.
Proficient in Microsoft Word and Excel.

Nice To Haves

experience in a healthcare setting

Responsibilities

Create and Edit schedules for assigned nursing departments into the electronic scheduling system following all hospital polies, procedures and guidelines.
Assign specialty roles particular to each unit’s operational needs.
Prepares accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with the unit leadership team.
Works to resolve daily staffing issues within the service line in collaboration with unit leadership and Nursing Coordinators.
Approve or deny all schedule requests, with communication to unit leaders, as appropriate.
Performs daily reconciliation of timecards.
Prepares payroll for unit leader approval by 10am on the date of payroll submission.
Tracks on-call and PRN shift requirements for assigned units.
Tracks absenteeism and reports compliance issues to unit leadership.
Utilizes scheduling system to schedule department conference rooms.
Reconciles and maintains the daily ED Log.
Assists with unit billing and charge reconciliation.