Service Lane Attendant

Bergey's • Lansdale, PA

4d • Onsite

About The Position

The Service Lane Attendant helps keep the service lane clear, answers phones, sets appointments, and assists service advisors. This role is crucial for maintaining an organized and efficient service department. Bergey’s Inc. is a family-owned business with a long history of customer service, operating over 50 locations and employing more than 1,800 team members across Pennsylvania, Delaware, Maryland, and New Jersey. We are committed to providing a welcoming, transparent, and forward-thinking environment for our associates and customers, recognizing our employees as our greatest asset and promoting personal and professional growth.

Requirements

• Valid Driver's License
• Successful completion of pre-employment background checks and drug screening

Responsibilities

• Helps keep the service lane clear.
• Answers phones.
• Sets appointments.
• Assists service advisors.
• Advises customers about necessary service for routine maintenance.
• Schedules service appointments.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Keeps service department forms, menus and pricing guides up-to-date.
• Handles telephone inquiries regarding appointments and work in process.
• Keeps work area clean.
• Performs other tasks as assigned.

Benefits

• Vacation and PTO time
• Paid Holidays
• 401k with profit sharing
• Medical, Dental and Vision insurance
• Employee Assistant Program
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Employee Referral Program
• Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed