Service à la clientèle - Opérateur de Centrale de Surveillance (Bilingue)
About The Position
Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response—designed to act in the moments that matter most. Headquartered in Ogden, Utah, Becklar is one of the nation’s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values—Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented. Becklar offers the only SMART Critical Event Protection Platform, delivering critical event monitoring and response solutions through a comprehensive suite of lifesaving and life-enhancing technologies. This platform uniquely provides customizable and comprehensive safety solutions to offer unmatched protection to People, Property and Employees through any endpoint. Advanced AI technologies are unified with skilled operators in the platform to provide industry-leading services across diverse sectors, including video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response. Designed for action in urgent situations, the Becklar Smart Critical Event Platform delivers swift intervention in the moments that matter.
Requirements
- Must be fluent in French and English, spoken and written (Required)
- Must be 18 years of age or older with a high school diploma or equivalent
- Calm, reliable, and professional in a fast-paced environment with high-pressure situations
- Willing to work weekends and holidays
- Must able to pass a background check
- Able to pass three week training class
- Must reside in Canada and be legally authorized to work.
Nice To Haves
- Experience in customer service is preferred
Responsibilities
- Process and respond to alarm signals quickly, accurately, and professionally in stressful situations
- Dispatch the proper authorities, verify that help is on the way
- Document all responses accurately for the signals
- Learn and utilize multiple software systems efficiently
- Participate in training and development, for professional growth.
Benefits
- Three weeks of paid, hands-on training
- Guaranteed hours with job security
- Opportunities for career growth and advancement
- A Fun work Culture, company parties, team activities, personal development and more!
- No sales! No surveys! - just helping people
- Competitive compensation and opportunities to share in our success
- Comprehensive health benefit plans to support you and your wellbeing
- 401(k) retirement plan with company contribution
- Inclusive parental leave designed to support all parents and caregivers
- Wellbeing and lifestyle perks to support personal growth, connection, and balance
- Generous PTO so you can recharge, give back, and take care of what matters most
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
