Service Installer

Pico Propane•Carlsbad, NM

64d•Onsite

About The Position

Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service. Pico Propane and Fuels, a Meritum Energy Holdings Company in Carlsbad, NM, is seeking an experienced Service Installer with a CDL. The service technician is responsible for the installation, repair, and maintenance of propane/fuel equipment, in addition to providing propane and/or refined fuel deliveries in a safe and efficient manner, with a key focus on customer satisfaction. To ensure success, one must have a willingness to multitask, a passion for customer service and the aspiration to be involved with building a local business. This will require excellent communication skills, a positive attitude in the face of challenges and the ability to execute on identified solutions. Above all else, personal safety and the safety of our customers must take on the highest priority.

Requirements

Proven work experience as a Fuel Delivery Driver and Licensed Service Technician
Advanced knowledge of propane (LP) systems
Ability to obtain the NM LP-3 propane certification within twelve (12) months of employment (if not already certified)
Ability to obtain the NM Class 5 (service and installation) certification within twelve (12) months of employment (if not already certified)
Willingness to learn and grow
To uphold a customer culture that continually strives to exceed expectations
Support growth and retention efforts
Ability to solve problems and repair equipment on site
Proficient in the Microsoft Office Suite
Customer service oriented
High school diploma or equivalent required
CDL A or B required
Must have a valid driver’s license with a clean driving record
Position requires the ability to stand, walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to heavy weights of 10 to 100 lbs. for approximately 90% of the work shift.
Ability to regularly climb in and out of a commercial motor vehicle, multiple times per work shift
Good hand eye coordination, arm hand and finger dexterity, including the ability to grasp and visual acuity to operate equipment is required, including at night.
Frequent sitting, reaching with hands and arms
Must be able to speak and hear
Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider
Must pass pre-employment screening and background check

Nice To Haves

Service Technician License, highly preferred but not required

Responsibilities

Travels to customers' homes or place of business
Prep, stage and Installs tanks for new customers
Repairs equipment such as LP Furnaces, Water Heaters, LP appliances
Suggests areas where equipment should be set up
Site surveys
Troubleshoots problems with existing equipment
Tests old and new installation along with testing connections
Provides customers with verbal and written operating instructions for new equipment
Maintains equipment and cleans up after the job is complete
Records and maintains stock levels
Maintains the work vehicle and general maintenance of the vehicle