Service Installation Manager (Growing, reputable company seeks dynamic Service Installation Manager in Walhalla, SC)

Blossman Gas Jobs • Walhalla, SC

1d • Onsite

About The Position

Blossman Gas, America's largest propane company with over 85 locations across 11 states, is seeking a dynamic Service Manager for its showroom location in Walhalla, SC. This is a career opportunity with a growing and stable company known for low employee turnover. The Service Manager will be responsible for effectively scheduling daily service work, including appliance and gas storage tank installations, new construction piping, and annual maintenance. This role requires regular computer use for email and a point-of-sale scheduling system. The Service Manager will also work alongside Service Technicians, and independently, to install and repair gas comfort equipment such as water heaters, hearth products, cooking appliances, clothes dryers, and generators. Success hinges on understanding service installation timeframes, meeting safety expectations, and providing a quality customer experience. The role involves site visits, quoting new jobs, and using a computer and landline telephone. A valid CDL with hazmat endorsement is a plus, and the company will assist the right candidate in obtaining it. Strong communication and moderate computer skills, including MS Office and learning new software, are essential. Prior propane and/or service installation experience related to gas piping, gas appliances, and hearth products is preferred.

Requirements

• Experience managing a service department schedule.
• Experience ordering parts.
• Experience working on-site with Technicians to provide excellent service to customers.
• Ability to use email and a point-of-sale scheduling system.
• Understanding of service installation time frames.
• Meeting company expectations for safety.
• Being courteous, flexible, and understanding of customer needs.
• Strong communication skills.
• Moderate computer ability including the use of MS Office and learning new computer software.

Nice To Haves

• Possessing a valid CDL with hazmat endorsement.
• 2-5 years of prior propane and/or service installation experience relating to gas piping, gas appliances, and hearth products.

Responsibilities

• Effectively scheduling daily service work with customers.
• Properly scheduling appliance and gas storage tank installations, new construction piping, and annual maintenance work.
• Working alongside Service Technicians and independently to install gas comfort equipment on appliances such as water heaters, hearth products, cooking, clothes dryers, and generators.
• Making repairs when needed on these appliances.
• Conducting site visits and quoting for new jobs.
• Regular work on a computer and landline telephone.

Benefits

• A generous 401k match
• Health/dental/life/and vision insurance
• PTO
• Ongoing professional development available in a supportive environment
• Meaningful work where your daily work helps support the company mission of 'making customer lives more comfortable'

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed