Service & Install Technician (Eau Claire/Chippewa Falls)
About The Position
Automatic Entrances of Wisconsin (AEW) is a nationally recognized, award-winning sales and service distributor of automatic sliding, swing, revolving, and security door equipment. We are dedicated to providing the highest level of service and products while offering career opportunities for professional and financial growth. As a Service & Install Technician, you will play a vital role in both maintaining and expanding our state-of-the-art door equipment operations while representing AEW with professionalism and ensuring customer satisfaction across all aspects of the role. This is a full-time position with occasional weekend on-call requirements (approximately every other month), potential overnight travel, and ample opportunities for overtime.
Requirements
- Valid driver's license with a clean driving record
- Strong work ethic with quality customer service skills
- Electrical and/or mechanical experience ideally in the construction industry
- Knowledge and experience with power and hand tools
- Problem-solving skills and a detail-oriented work approach
- Comfort with occasional overnight travel and flexible scheduling
- Able to pass a drug test
- Able to occasionally lift door panels that can weigh over 100 pounds
- Able to pass a physical
- Available after hours (occasionally) as this position requires the tech to be on call approximately every six weeks
Responsibilities
- Service and repair automatic swing, sliding, revolving, and security door equipment throughout Wisconsin
- Diagnose mechanical and electrical issues and execute solutions efficiently
- Install new automatic door equipment
- Coordinate with management, sales teams, general contractors, and end-users to ensure seamless installation processes
- Communicate effectively across all stakeholders including management, sales, general contractors, and end-users
- Maintain a professional on-site presence and deliver quality customer service across all job types
- Complete and submit all required company paperwork accurately and on time
- Maintain a safe and organized work environment, following all company and industry safety guidelines
- Work both independently and within crews to meet project timelines and quality standards
Benefits
- Comprehensive healthcare, dental and vision insurance options
- Health Savings Account (HSA) with company contributions
- 401(k) with employer match
- Annual Profit Sharing
- Paid Holidays
- PTO
- Paid for windshield time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
