Service Event Planner
ASML•San Diego, CA
•$88,400 - $121,550•Onsite
About The Position
ASML develops technology that enables the semiconductor industry to produce smaller, faster, and more energy-efficient microchips. As a Service Event Planner, you will help ensure critical service parts are available when customers need them. You will coordinate service-event requirements, material availability, and planning timelines for customers across North America. Your work will support reliable equipment performance, successful maintenance activities, and a positive customer experience.
Requirements
- A bachelor’s degree in engineering, business, supply chain management, operations, logistics, or a related field.
- Three or more years of relevant experience for Job Grade 7, or five or more years of relevant experience for Job Grade 8, in service planning, demand planning, forecasting, inventory planning, production planning, logistics, or field service support.
- Experience coordinating complex material requirements across cross-functional teams.
- Experience using enterprise resource planning, demand-planning, or supply chain systems, such as Oracle Demantra.
- Experience analyzing planning data, identifying operational risks, and communicating recommendations to stakeholders.
Nice To Haves
- Experience supporting semiconductor equipment, manufacturing, or another complex technical environment is beneficial.
Responsibilities
- Create, maintain, and close service events using demand-planning and service-planning systems.
- Partner with field service teams to confirm work scope, replacement parts, and required delivery dates are aligned with actual customer need and execution timeline.
- Review schedules, material availability, and event status to maintain accurate and realistic planning dates.
- Identify parts shortages and readiness risks, then communicate priorities and recommended actions to stakeholders.
- Coordinate material requirements for new products, equipment improvements, and implementation activities.
- Evaluate available and excess inventory to reduce waste and support upcoming customer service events.
- Review completed events to identify lessons related to material usage, cost, quality, and planning accuracy.
- Support spares demand planning in Cymer’s D&S process for the IBO organization.
Benefits
- medical, dental, vision, and basic life insurance
- 401k plan
- eight (8) hours of vacation leave every month
- 13 paid holidays throughout the calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
