Service Engineers – U.S. and Canadian markets

FireflyCharlotte, NC
Onsite

About The Position

As a Service Engineer, you will be Firefly's leading-edge on-site at our customers' sites. You will work with advanced tailor-made system solutions and be responsible for preventive maintenance and troubleshooting on current systems, as well as commissioning new systems and installations. You will also educate customers in system functionality, troubleshooting, and daily maintenance. Your work is done independently, but you will be part of a team with Area Sales Managers and Technical Project Leaders dedicated to the US & Canada area. The job includes traveling in both above-mentioned countries.

Requirements

  • At least upper secondary engineering education, or a few years’ experience within technical service
  • A broad technical interest and knowledge, where you master troubleshooting and the verifying of components within electricity, electronics and mechanics.
  • Ability to travel
  • Social mindset and quality-oriented problem-solving skills
  • Analytical skills
  • Well structured and well organized
  • Confident and serious about your job and inspire confidence in your customers
  • Willing to work with different industries, at technical width
  • Enjoy travelling and meeting many different people

Nice To Haves

  • Previous experience as a travelling Service Engineer, preferably within process industries
  • Experience from various industries

Responsibilities

  • Preventive maintenance and troubleshooting on current systems
  • Commissioning new systems and installations
  • Educate customers in system functionality, troubleshooting, and daily maintenance

Benefits

  • Competitive 401-K matching
  • Comprehensive medical, dental and vision insurance
  • Paid training and courses at HQ in Sweden
  • Corporate phone and laptop
  • All PPE and tools provided by the company
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