Service Engineer (Active TS/SCI )
Inuson•Atlanta, GA
About The Position
This role requires an active TS/SCI security clearance with a full-scope polygraph. It is suitable for a strong college hire or someone with 1-2 years of experience in service operations. The position involves diagnosing and debugging faults in complex services or distributed systems, working with enterprise network gear, and utilizing various diagnostic tools and scripting languages. The engineer will be responsible for mitigating faults, driving recovery levers with feature teams, and communicating effectively with both internal teams and external customers/partners.
Requirements
- Active TS/SCI security clearance with a full-scope polygraph.
- Demonstrated experience diagnosing/debugging faults in complex services or distributed systems.
- Working knowledge of enterprise network gear including routers, switches, and load balancers.
- Working knowledge of enterprise routing protocols and IP subnetting.
- Experience using common diagnostic tools like Netmon, WinDBG and Wireshark.
- Experience with PowerShell, SQL, and Python scripting.
- Able to communicate effectively through written and oral English.
Nice To Haves
- Strong college hire or 1-2 years of experience in service operations.
Responsibilities
- Diagnose and debug faults in complex services or distributed systems.
- Mitigate faults.
- Identify and drive recovery levers with feature teams.
- Communicate effectively through written and oral English.
- Interact with external customers and partners on behalf of Microsoft.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
