Service Engineer

PTS Professional Technical Services, Inc.•Chicago, IL

5d•$75,000 - $90,000•Onsite

About The Position

Velaris – Skalar are seeking a skilled Field Service Engineer to install, maintain, and repair our advanced wet chemistry flow analyzers and automated robotic laboratory instrumentation. You will act as the technical face of Skalar, ensuring high customer satisfaction through expert technical support and system optimization. Key responsibilities include on-site installation, customer training, repair and troubleshooting of hardware, and routine preventative maintenance and qualification services. Job focus will be on customer satisfaction by providing customers with high quality services. Other responsibilities include managing parts, timely submission of service reports, providing feedback to manufacturing divisions, working with sales force, and maintaining up to date technical knowledge for assigned products.

Requirements

3 to 5 years of experience with wet chemistry applications including BOD, COD, and flow analysis chemistries.
Associate or Bachelor’s degree in Electronics, Chemistry, or Biology.
Hands-on experience with fluidics, wet chemistry methods, or automated liquid handling robotics.
Strong electro-mechanical troubleshooting skills.
Proficiency with laboratory software.
Ability to travel extensively by plane and/or automobile.
Valid driver’s license and clean driving record.

Nice To Haves

Experience with TOC analysis.

Responsibilities

On-site installation of advanced wet chemistry flow analyzers and automated robotic laboratory instrumentation.
Customer training on the use of instrumentation.
Repair and troubleshooting of hardware.
Routine preventative maintenance and qualification services.
Managing parts inventory.
Timely submission of service reports.
Providing feedback to manufacturing divisions.
Collaborating with the sales force.
Maintaining up-to-date technical knowledge for assigned products.