Service Engineer
About The Position
Methods Machine Tools was established in 1958 with three employees and a handful of refurbished machines. Since then, the company has become one of the largest privately owned machine tool importers in North America. Job Summary: We are seeking an experienced Field Service Engineer to diagnose, repair, and maintain CNC milling and turning machines at customer facilities. This role involves both mechanical and electrical troubleshooting, requiring a solid understanding of mechanical systems, CNC controls, and electro-mechanical assemblies. The ideal candidate is self-motivated, customer-focused, and has a proven ability to work independently while delivering exceptional service.
Requirements
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite.
- Ability to stay calm and professional during stressful situations.
- Self-motivated with the ability to work independently.
- Strong mechanical aptitude, with experience in CNC repair.
- Proficient in reading mechanical drawings, part prints, ladder diagrams, and wiring schematics.
- Experience using diagnostic tools, including multimeters and phase checkers.
- Minimum of 5 years of experience in CNC field service.
- Hands-on knowledge of Fanuc controls.
Nice To Haves
- CNC programming experience is a plus.
Responsibilities
- Diagnose and repair CNC milling and turning machines at customer locations.
- Troubleshoot and repair automatic tool changers, pallet systems, spindles, and turret mechanisms.
- Perform ball screw and axis support bearing replacements and alignments.
- Repair and align hydraulic and pneumatic systems.
- Read and interpret mechanical drawings and part prints to execute precise repairs.
- Troubleshoot electrical and electronic systems, including CNC controls and electro-mechanical assemblies.
- Read and follow ladder and wiring diagrams to diagnose issues.
- Utilize tools such as digital multimeters, ohmmeters, and phase checkers for troubleshooting.
- Repair CNC controls, including Fanuc systems, and perform programming as needed.
- Communicate effectively with customers to explain diagnoses, repair progress, and preventive maintenance measures.
- Provide professional and courteous customer service to ensure client satisfaction.
- Maintain a professional appearance and demeanor when representing the company.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
