Toyota Service Drive Manager

Kendall Auto Group • Bend, OR

10h • Onsite

About The Position

Kendall Toyota of Bend is hiring for a Service Drive Manager to join their service team. This role involves working directly with service department staff to ensure shop productivity, department growth, and employee adherence to Kendall and manufacturer policies and procedures. The Service Drive Manager will also ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department. The company is a family-owned and operated business with dealerships across multiple states, emphasizing customer experience and community stewardship.

Requirements

• 2-3 years work experience in a large shop or dealership setting
• Previous management experience
• Valid driver license
• Good driving record

Nice To Haves

• History of superior CSI
• Proven ability to expand department sales
• Ability to motivate staff
• Ability to assist with all department processes

Responsibilities

• Working directly with service department staff
• Ensuring shop productivity
• Ensuring department growth
• Ensuring employee adherence to Kendall and manufacturer policies and procedures
• Ensuring proper warranty procedures
• Ensuring proper billing and collections
• Developing, supervising, and reviewing marketing efforts for the department

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid Time Off
• 401(k) plan with company contributions
• Family purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees